I solve complex problems through user-centric design. Using user and market research, I create customer experience strategies for businesses.

I design user experiences for digital marketing campaigns, enterprise platforms, and mobile applications.

me

In my senior year of high school, I had a project where I had to create a monthly budget around local job and apartment postings. I found a graphic design posting in the newspaper and fell in love with the idea of having a creative career. Since then, I have dedicated myself to learning all things design and pushing myself to create delightful solutions.

For over 15 years, I've been a user experience designer and design lead working with businesses specializing in user research, usability, and user conversion. I lead teams to understand business and user problems to build the right solution. I create customer experience strategies that increase user adoption and engagement.

I currently work at Procare Software as a Sr. UI/UX Manager in Denver, CO, where I am responsible for leading the UI/UX design team, operations and experience strategy.

Resume

"A designer's job is to find the right solution to a problem no matter
how big or small it might be."

My Skills

My iterative design process allows me to quickly understand business and user needs so that I create experiences that guides users to complete goals efficiently and often.

Design and
Experience
Strategy

  • Customer experience strategy
  • User interaction strategy
  • User insight and recommendations
  • Design process, planning, and team leadership

User
Experience
Design

  • User research (analytics, user interviews, and user testing)
  • User personas and journeys
  • Concept development and storyboarding
  • Low and high fidelity prototypes
 

Visual
Design

  • Usability recommendations
  • Visual comps and annotations
  • Design systems and guidelines

Let's connect

I love discussing interesting ideas, new collaborations, or your next marathon (running or watching).

melissa@theliquidstudio.com

Info

Melissa Skrbic-Huss
Denver, CO

Phone

(720) 933-6872

Resume

PDF